Terms & Conditions

Welcome to Senoriya! By accessing or using our website www.senoriya.in, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase or using our services. If you do not agree with any part of these Terms, please refrain from using our Website.

1. General Information

  • Website Owner: Ekling Retail Solutions Pvt Ltd.

  • Contact Email: support@senoriya.in

  • Business Location: Plot 126, 46 Banyan Tree, Chandkhed, Pune, Maharashtra 410506

2. Use of the Website

  • You must be at least 18 years old or have the consent of a legal guardian to use this Website.

  • You agree to use the Website for lawful purposes and refrain from engaging in any activities that may harm the Website or its users.

  • Senoriya reserves the right to refuse service, terminate accounts, or cancel orders if we believe a user is violating these Terms.

3. Product Descriptions and Pricing

  • We strive to provide accurate descriptions and pricing for all our jewelry items. However, minor variations in color, size, or design may occur due to display settings or craftsmanship.

  • Prices are subject to change without notice.

  • Errors in product descriptions or pricing may occur. Senoriya reserves the right to cancel any orders placed for items with incorrect details.

4. Orders and Payments

  • All orders are subject to availability and acceptance.

  • Payment must be completed at checkout through the payment methods provided on our Website.

  • We use secure payment gateways to protect your payment information. Senoriya is not liable for unauthorized transactions caused by third-party activities.

5. Shipping and Delivery

  • We offer shipping to all over India.

  • Delivery times are estimated and may vary depending on your location and circumstances beyond our control.

  • Customers are responsible for providing accurate shipping information. Senoriya is not liable for delays or losses due to incorrect details.

6. Returns and Refunds

  • We accept returns for eligible products within 48 Hours of delivery. Items must be unused, in original condition, and accompanied by proof of purchase.

  • Custom-made or personalized jewelry items are not eligible for return unless damaged or defective.

  • Refunds will be processed to the original payment method after we inspect the returned item.

  • Return shipping costs are the responsibility of the customer unless the item is defective.

7. Intellectual Property

  • All content on the Website, including images, designs, logos, and text, is the property of Senoriya or its licensors and is protected by intellectual property laws.

  • You may not use, reproduce, or distribute any content without prior written permission from Senoriya.

8. Limitation of Liability

  • Senoriya is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Website or products.

  • Our liability is limited to the purchase price of the item in question.

9. Privacy Policy

  • By using our Website, you agree to our Privacy Policy, which governs the collection, use, and protection of your personal information.

  • We do not share your information with third parties except as required to process orders or comply with legal obligations.

10. Changes to the Terms and Conditions

  • Senoriya reserves the right to update or modify these Terms at any time without prior notice.

  • Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

11. Governing Law

  • These Terms and Conditions are governed by the laws of the land. Any disputes will be resolved in the courts of law.

12. Contact Information

  • If you have any questions or concerns about these Terms, please contact us at support@senoriya.in

Thank you for choosing Senoriya! We hope you enjoy our exquisite jewelry collections.